Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to website owners. This Cookie Policy explains how Pivot Parlor uses cookies and similar technologies on pivotparlor.com. It should be read alongside our Privacy Policy.

Our use of cookies is governed by the UK Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR). Non-essential cookies are only set with your explicit consent.

2. Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the website and platform to function and cannot be switched off. They are set in response to actions you take, such as logging in or setting your cookie preferences.

• pp_session — stores your authenticated session token. Set when you log in. Expires after 7 days or on logout. HttpOnly and Secure flags applied.
• pp_platform_consent — stores your cookie consent preferences. Stored in localStorage. Persists until you clear your browser data.

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website so we can measure and improve its performance. All data collected is aggregated and anonymised. We only set analytics cookies where you have given your explicit consent via our cookie preference banner.

2.3 Marketing Cookies

Marketing cookies may be used to show relevant content and measure the effectiveness of campaigns. We only set marketing cookies where you have given your explicit consent. At present, we do not run paid advertising campaigns and marketing cookies are not actively used.

3. Third-Party Cookies

Some cookies are set by third-party services used on our platform:

• Stripe, Inc. — used to process payments securely. Stripe may set cookies related to fraud prevention and payment authentication. See Stripe’s Privacy Policy.
• Social login providers (Google, LinkedIn) — if you use social login, these providers may set their own cookies in accordance with their respective privacy policies.

4. How to Manage Your Preferences

You can manage non-essential cookies at any time through the cookie preference banner displayed at the bottom of this website. You may accept all, reject optional cookies, or customise your choices for analytics and marketing separately.

You can also control cookies through your browser settings, which typically allow you to:

• View what cookies are stored and delete them individually.
• Block third-party cookies.
• Block cookies from specific sites.
• Delete all cookies when you close your browser.

Please note that disabling all cookies may prevent certain features of the platform from working correctly, including login and booking functionality. For guidance on managing cookies, visit aboutcookies.org.

5. Your Rights

Under PECR and UK GDPR, you have the right to withdraw your consent to non-essential cookies at any time by using the cookie preference banner or clearing your browser cookies. For more information about your data rights, see our Privacy Policy. You may also lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our data practices. Updates will be posted on this page with a revised “Last updated” date.

7. Contact Us

For any questions about this Cookie Policy, contact us at dev@pivotparlor.com or write to Pivot Parlor, Moselle Avenue, London, UK, N22 6ET.